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Q: Are your garments ready-made or custom-made?

Every SARÒ piece is crafted upon order . We do not work with pre-made garments — each item is freshly made for you.

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Need assistance? Our support team is ready to help with orders, returns, payment questions, and general inquiries.

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Every product is crafted under high design and production standards to guarantee durability, comfort, and style.

faq

Find Answers

How do I know that my order was placed successfully?

Once your purchase is completed, you will receive an order confirmation email with all the details. If you don’t see it, check your spam folder.

Where can I view my invoices or order history?

You can access all invoices and previous orders by logging into your SARÒ account under the “My Orders” section.

Are there any additional fees at checkout?

No hidden fees. Taxes and shipping costs are calculated and displayed during checkout before you complete your purchase.

What should I do if I receive a damaged or incorrect item?

Contact our support team immediately at saro.dsofficial@gmail.com with your order number and photos. We’ll resolve it quickly.

Are your garments ready-made or custom-made?

Every SARÒ piece is crafted upon order. We do not work with pre-made garments — each item is freshly made for you.

Do I need to provide my measurements?

Yes. Since each piece is made individually, we require your accurate measurements to ensure the perfect fit. A simple measurement guide will be provided after checkout.